888starz Privacy Policy
This document explains in detail how your personal information is collected, stored, used and kept secure on the 888starz platform. Please read this policy carefully before using the platform.
Introduction and Scope
This Privacy Policy applies to all users of the 888starz platform — those who browse the website, create an account, make a deposit, or use the service in any way. This document describes what types of information 888starz collects, why it collects them, how that information is stored and managed, and what rights users have.
By using the 888starz website or mobile application, you are considered to have agreed to the terms set out in this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform.
What Information Is Collected
The 888starz platform collects various types of information from users. This information can be divided into three main categories:
2.1 Information You Provide Directly
Information you provide yourself when registering an account or using the service:
- Full name, date of birth and gender
- Email address and mobile number
- Home address and postal code
- National ID or passport details (for identity verification)
- Payment information related to bKash, Nagad, Rocket or bank accounts
2.2 Automatically Collected Information
Some information is collected automatically when you browse or use the platform:
- IP address and device identifier information
- Browser type and operating system
- Traffic source, page visit time and sequence
- Cookie and local storage data
- App usage logs and click data
2.3 Information Received from Third Parties
Additional information may sometimes be received through payment processors, identity verification services or fraud prevention systems — which is used to ensure account security.
Purpose of Data Use
888starz uses collected information only for the purposes listed below. Information is not used for any irrelevant or unauthorised purpose:
- Creating, verifying and managing accounts
- Processing deposits and withdrawals
- Providing customer support and resolving issues
- Preventing fraud, money laundering and other illegal activities
- Improving the platform and enhancing user experience
- Informing you about relevant offers and bonuses (with your consent)
- Meeting legal obligations
Your information is not sold to advertising services or third parties not directly related to 888starz services.
Data Storage and Security
888starz follows industry-standard security practices to keep user data safe. All sensitive information is transmitted via SSL encryption and stored on secure servers.
4.1 Encryption and Technical Security
SSL/TLS protocols are used on the website and mobile app, so all communication between your browser or device and 888starz servers remains encrypted. Payment information is stored separately with an additional layer of protection.
4.2 Access Control
Only authorised staff can view user information when required for specific work purposes. All staff are bound by confidentiality agreements and trained in data protection.
4.3 Data Retention Period
Information is retained for as long as the account remains active and for specific periods as required by law. Even after an account is closed, some information may be kept for a set period due to legal obligations.
Data Sharing and Disclosure
888starz never sells your personal information to third parties. However, in certain circumstances it may be necessary to share information with trusted partners to maintain service quality:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket and banks to complete transactions
- Identity Verification Services: Through the KYC process to confirm account legitimacy
- Technology Providers: For server, cloud storage and security services
- Law Enforcement Agencies: When required by legal order or investigation, in compliance with applicable law
Any third-party partner is contractually bound to comply with 888starz privacy standards. They may only use the information received for the specified purpose.
Cookies and Tracking Technologies
The 888starz website and app use various types of cookies and similar technologies. These help maintain platform functionality and improve your experience.
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and saving carts or betting slips. Disabling them will prevent the platform from working properly.
6.2 Analytics Cookies
Analytics cookies are used to understand how users interact with the site. This information is aggregated and does not directly identify any individual.
6.3 Cookie Control
You can control or delete cookies from your browser settings. Keep in mind that disabling essential cookies may affect login or payment-related functions.
User Rights
888starz users have certain rights over their own information. To exercise these rights, contact our support team:
- Access: You can request to know what information is stored about you
- Correction: You can request that incorrect or incomplete information be corrected
- Deletion: You can request that information be deleted in certain circumstances (subject to legal obligations)
- Objection to Processing: You have the option to opt out of your information being used for marketing purposes
- Data Portability: You can request to receive your information in a structured format
All requests will be responded to within a reasonable time after receipt. In some cases, identity verification may be required.
Protection of Minors
888starz strictly prohibits anyone under 21 years of age from using the platform. Age is verified at the time of account registration and additional identification may be requested in suspected cases.
If we become aware that someone under 21 has provided information, that information will be deleted immediately and the associated account will be closed. If a guardian becomes aware of such a situation, please contact our support team.
Changes to the Policy
888starz reserves the right to change or update this Privacy Policy when necessary. If any significant changes are made, you will be notified via your registered email or through a notice on the platform.
Continuing to use the platform after changes means you have agreed to the new policy. It is therefore recommended that you review this page regularly. To learn more about 888starz, visit our About Us page.
Contact and Complaints
If you have any questions, requests or complaints about this Privacy Policy, please contact our support team. 888starz provides support in Bengali and English 24 hours a day, 7 days a week:
For answers to common questions, visit our FAQ section — it covers many questions about accounts, payments and security.